stackswork products are sold and delivered through Paddle. The email address used during checkout is the key to finding the receipt and downloading the product again.
Find the original purchase email
Search the inbox of the email address used at checkout for a message from Paddle. Also check spam, promotions, and junk folders. The receipt or delivery page contains the information associated with the order.
Download the product again through Paddle.net
Open paddle.net.
Use the email address associated with the purchase and follow Paddle’s verification steps.
Find the stackswork purchase and use the available download option to retrieve the product again.
This is the best route when the original delivery email or download link is no longer available.
Keep a safe copy
Save the original package in a safe place and keep an untouched copy before installing, editing, or moving project files.
If the purchase cannot be found
Confirm which email address was used at checkout. Then contact support@stackswork.com with the product name, approximate purchase date, and the email address used for the order. Do not send full payment details.
Protect your information
Do not post receipt links, license information, full payment details, passwords, or private download links in a public forum. Send purchase information only through the private support channel.
About prices and checkout
The stackswork website obtains the current price from the Paddle product attached to each item. Paddle checkout is the authoritative place for the final price, currency, and payment details.