triage

What info to send support What should I include in a support request?

Stacks

ZapNap
- Using Stealth Preview
Using Stealth Preview

Foundation Projects

Beam

Getting Started
overview
- What is Beam?
intro
- What is Beam?
setup
- Minimum setup
- How to add a project
requirements
- Minimum setup
project
- How to add a project
publish
first-run
- First deployment
deploy
modes
- Deploy modes
Deployment
mode
- Publish only
- Full Backup only
backup
exclude
- Custom exclusions
- Excluded paths
paths
- Protected paths
- Excluded paths
chunk
upload
- Locked upload
- Chunk uploads
settings
- Chunk size
integrity
- Hash mismatch
- Chunk assembly
activation
- Activation speed
- Activation step
webroot
- Preserving server files
- Activation step
releases
- Keep releases
- Rollback
retention
- Keep releases
rollback
- Rollback
filter
- Deploy filter
Backups
Backups
- Download backup
ui
download
- Download backup
restore
- Backup restore
cleanup
- Cleanup failed
- Backup delete
progress
- Backup progress
- Real backup progress
Screenshots
screenshot
default
- Screenshot mode default
lazy-load
- No images in screenshot
quality
- Improve screenshot reliability
cloudflare
- Cloudflare issues
refresh
- Preview not updating
Connection
helper
version
- Helper status warning
upgrade
- Version mismatch
auth
- Token handling
- Unauthorized error
token
- Unauthorized error
error
- Server 500
500
- Server 500
lock
- Locked upload
Troubleshooting
io
- Disk space error
disk-space
- Disk space error
permissions
- Cleanup failed
retry
- Retry strategy
- Missing chunks
hash
- Hash mismatch
zip
- Single top-level ZIP
- Extract failed
extract
- Extract failed
preflight
- Preflight failed
entrypoint
- Preflight failed
Performance
chunks
- Assembly speed
concurrency
- Concurrent chunks
deploy-button
- Deploy button options
menu-bar
- Menu bar deploy
status
- Status box width
spinner
- Spinner behavior
Security
Maintenance
diagnostics
- When to run diagnostics
support
logs
- Where are logs
ops
- Retry strategy
Advanced
triage
- What info to send support
Menu bar deploy
Where are logs
When to run diagnostics
What info to send support
Update helper safely
Token handling
Symlink restriction
Status box width
Spinner behavior
Single top-level ZIP
Retry strategy
Public access
Protected paths
Preserving server files
Deploy button options
Concurrent chunks
Custom exclusions
Server 500
Cleanup failed
Cloudflare issues
Preview not updating
Preflight failed
No images in screenshot
Missing chunks
Test connection
Activation speed
Locked upload
Helper status warning
Hash mismatch
Unauthorized error
Extract failed
Version mismatch
Improve screenshot reliability
Disk space error
Deploy speed
Assembly speed
Backup delete
Activation step
Server backups visibility
Chunk uploads
Chunk size
Chunk assembly
Backup progress
Backup restore
Screenshot mode default
Rollback
Real backup progress
Keep releases
Excluded paths
Download backup
Deploy filter
Publish only
Both mode
Minimum setup
How to add a project
Full Backup only
First deployment
What is Beam?
Deploy modes